GEAR QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?
At ALL BLACKS RUGBY SUPPORTER GEAR, we're committed to delivering top-quality merchandise. While we strive for perfect consistency, slight variations in color or design may occur due to manufacturing. Rest assured, your All Blacks gear will always meet our high standards and let you show your support with pride.
Where can I view my sales receipt?

Need proof of purchase? Access your invoice easily through your account. After purchasing your official All Blacks gear, simply log in and navigate to "Order History." From there, select the relevant order and click "View Invoice." A copy is also sent to your email immediately after your order is confirmed.

How can I return an item?
At ALL BLACKS RUGBY SUPPORTER GEAR, we want you to be completely satisfied with your purchase. If for any reason you're not, our return process is simple and straightforward. To return an item: 1. Log in to your account and navigate to "My Orders." 2. Find the order with the item you wish to return and click "Initiate Return." 3. Carefully follow the provided instructions for packaging and shipping your item back to us within the specified return window. Once we receive your returned gear and confirm its condition, we will promptly process your refund to your original payment method.
Will you restock items indicated as “out of stock?”
Looking for that perfect All Blacks jersey or supporter gear that's currently out of stock? Don't worry! We regularly update our inventory and restock items based on fan demand. To be the first to know when your desired item is back, simply sign up for notifications on the product page. We'll send you an alert the moment it's available again, so you can show your support for the All Blacks in style.
Where can I ship my order?
At ALL BLACKS RUGBY SUPPORTER GEAR, we proudly ship our gear to fans around the globe! To see shipping options and costs for your location, simply select your country and enter your address during checkout. Shipping times and fees will vary based on your specific location. Gear up and show your support, no matter where you are!
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